Complaints and appeals

If we act on something of yours: if we remove your post, take your page down, ban you from the boards or suspend your account, we tell you what we did, why, and how to appeal.

To appeal:

• Email support@djb2b.com within 6 months, saying what happened and why you think we got it wrong.
• A person reads every appeal and replies with the outcome. If we got it wrong, we put it right.

Other complaints: complaints about how we handled a report, or about how we handle your data, go to the same address. We confirm we've got your complaint within 30 days and tell you the outcome.

About your data: if you're not happy with our answer, you can complain to the Information Commissioner's Office (ico.org.uk).